How to Add Connections to a Storii Profile
As a Connection on someone’s Storii profile, you have the ability to: Receive text or email updates anytime a life story question is answered View and...
Storii: Country, Phone Number and Language Availability
At current we send and accept phone calls for life story calls via the phone numbers below. While Storii employs a sophisticated caller ID system to e...
How to Change Storii Call Times
It's easy to change the days and times you or your loved one receives Life Story calls. Login to Storii Click on the profile of the person you want to...
How to Connect and Pay For Multiple Storii Subscriptions
If you love Storii so much you want to purchase it for someone else, you can set this up from inside your Storii account. Log in using the Storii Fami...
Storii - Getting Started
Getting started with Storii - a platform to help you record Life Stories! There are multiple ways to purchase Storii: Purchase our Physical Gift Box (...
Adding to the Upcoming Questions List
Login to Storii Click on the profile of the person recording their life story Click on the Upcoming Questions button Here, you'll see a list of questi...
How to Download a Life Story Audiobook
Log into your Storii account Click on the Storyteller's profile Click on the Export button (right-hand side) Click the 'Select all' text or choose...
If I add my own audio recording, will it be transcribed?
It is possible to upload your own additional audio files to any life story question. When you are answering a life story question, there is a menu at ...
How to Recieve Storii Notifications
Connections (friends or relatives that have been connected to their loved one's profile) will get SMS notifications anytime a storyteller answers a li...
Canceling a Storii Subscription
If you purchased a Storii subscription, you can cancel this at any time by going to the Settings of your Storii Profile. Follow these instructions: Lo...
Need More Time to Answer Life Story Questions?
No problem! When you get a call from Storii, you're instructed to Press 1 whenever you're ready to record your answer. There's no rush. Take your time...
How to Add to an Already Answered Question
Log into Storii Click on the Life Story profile Click on Answered Questions Find the question you want to finish answering and click the Add to Upco...
Storii - Activation Instructions (USA)
Activation Instructions - ONLINE 1 - Visit storii.com/start from any computer or smartphone with an internet connection. 2 - When prompted, choose w...
How to Print or Export Storii Answers
Storii allows you to download and print a nicely formatted PDF or a CSV of your Life Story answers. You can export an entire Life Story or pick a spec...
How to Set or Change an Email Address in Storii
By default, Storii users log in using their phone number and a one-time verification passcode. If you'd prefer to login using your email address OR if...
Storii Password Help: How to Set a Password and Reset a Forgotten Password
Storii does not require a smartphone or access to the internet in order to receive Storii phone calls. However, you do need internet access to view a ...
How to purchase Storii as a Gift
There are multiple ways to purchase Storii: Purchase our Physical Gift Box (12 Months of Calls) Purchase a Digital Gift Card/Voucher Purchase a Monthl...
How to Edit a Transcription
Login to Storii Click on the storyteller's profile (or click on the question in your Recent Updates feed if you see it) Find the answered question by ...
How to Login to Storii
Storii does not require a smartphone or access to the internet in order to receive Storii phone calls. However, you do need internet access to view a ...
How to Customize a Life Story Question
Login to Storii Click on the profile of the person you want to add a question for Click on the category you want to add to Click on the subcategory yo...
What happens if you're done using Storii?
No! Subscriptions are only paid during periods in which life story calls are being sent out or received by users. If an individual has 'completed' the...
How to Share a Response to a Life Story Question
Login to Storii Open an answered question Click the Share button Enter an email address (one at a time) and click Share Generate to copy + paste a...
Calling in to Answer a Life Story Question
Subscribers can call Storii directly to share their memories and stories over the phone when it's convenient. Call back the number Storii uses to call...
I want to send a Storii Gift Box but already purchased a subscription. Can I change this?
Use our website's Live Support Chat or email team@storii.com and explain t he nature of your reques t. Our team can delete your account and refund ...
How to request a Refund or Return
If you purchased a Storii subscription or Gift box as a gift for someone and they do not want to participate, you can get a refund if you are still wi...
How secure is data on Storii?
Storii partners with Drata to implement continuous automated control monitoring of internal security and compliance standards. With Drata, Storii ha...
How to Activate a Storii Account
Call the number provided in the Activation Instructions from the landline phone or smartphone you wish to receive life story phone calls to . When pr...
How to Change Storii Call Times
It's easy to change the days and times you or your loved one receives Life Story calls. Login to Storii Click on the profile of the person you want to...